Terms and Conditions
Welcome to The Shields Alliance.
By accessing our website or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of this website and our services.
About The Shields Alliance
The Shields Alliance is a professional property services coordination company serving homeowners, property managers, landlords, real estate professionals, commercial businesses, and communities throughout the Austin, Texas area.
Our mission is simple:
One Contact for ALL your Vendors.
We connect customers with independent contractors and service providers across a wide range of residential and commercial property services.
Our Role
The Shields Alliance does not perform most of the physical work itself.
Our role includes:
- Connecting customers with qualified contractors
- Coordinating quotations
- Managing communication where applicable
- Scheduling projects
- Assisting with project administration
- Providing customer support throughout the process
Unless specifically stated otherwise, all services are performed by independent contractors.
Independent Contractors
Every contractor within our network operates as an independent business.
Contractors are solely responsible for:
- Their workmanship
- Licenses and certifications
- Insurance coverage
- Safety procedures
- Employees and subcontractors
- Compliance with all federal, state and local laws
- Warranties relating to their work
The Shields Alliance is not the employer of any contractor.
Customer Responsibility
Customers agree to:
- Provide accurate project information
- Allow reasonable site access
- Review quotations carefully before acceptance
- Make payments as agreed
- Communicate any concerns promptly
- Treat contractors respectfully
Failure to do so may result in cancellation of services.
Quotations
Project quotations are estimates based on the information available at the time.
Prices may change if:
- Project scope changes
- Hidden damage is discovered
- Additional work is requested
- Material prices increase
- Site conditions differ from those originally described
Revised quotations may require customer approval before work continues.
Payments
Payment terms will be outlined in your quotation or invoice.
Where applicable, deposits may be required before work begins.
Failure to make payment may result in:
- Delayed scheduling
- Suspension of work
- Cancellation of services
- Collection procedures where legally permitted
Cancellations
Customers should notify The Shields Alliance as soon as possible if a project must be cancelled or postponed.
Cancellation fees may apply where contractors have already committed time, travel, purchased materials, or scheduled labor.
Website Information
While we strive to keep all information accurate and up to date, we cannot guarantee that every page, price, service description, or availability is always current.
Information may change without notice.
Intellectual Property
All website content including:
- Logos
- Branding
- Graphics
- Photographs
- Text
- Marketing materials
- Downloads
- Forms
remain the intellectual property of The Shields Alliance unless otherwise stated.
No content may be copied, reproduced or distributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, The Shields Alliance shall not be liable for:
- Contractor workmanship
- Contractor delays
- Property damage caused by contractors
- Personal injury caused by contractors
- Manufacturer defects
- Material shortages
- Weather delays
- Force majeure events
- Loss of profits
- Indirect or consequential damages
Our responsibility is limited to coordinating services between customers and independent contractors.
Third-Party Services
Our website may contain links to third-party websites, software, payment providers, or service providers.
We are not responsible for their content, policies, or practices.
Privacy
Your use of this website is also governed by our Privacy Policy.
Information submitted through our website will be handled in accordance with applicable privacy laws.
Changes to These Terms
The Shields Alliance reserves the right to update these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on this website.
Governing Law
These Terms & Conditions shall be governed by the laws of the State of Texas and the applicable laws of the United States.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact The Shields Alliance through the contact information provided on this website.
Thank you for choosing The Shields Alliance.
One Contact for ALL your Vendors.
